Proper Employee Training

The waste and recycling industry is littered with hazards. From constant workplace transport to hazardous materials and manual handling, the waste and recycling industry is dangerous for the uninitiated.

That is why, as the owner or operator of a waste and recycling facility, you must ensure your employees possess the proper training to keep them safe while tackling industry hazards. Neglecting to do so endangers the health and safety of your employees—and the future of your business.

Legal Requirements

In Great Britain, the Health and Safety at Work etc. Act 1974 requires employers to provide whatever training is necessary to ensure, so far as reasonably practicable, the health and safety of employees at the workplace. The Management of Health and Safety at Work Regulations 1999 expand responsibilities, specifying that employers must identify the situations where health and safety training is particularly important.

The corresponding legislation in Northern Ireland is the Health and Safety at Work (Northern Ireland) Order 1978 and the Management of Health and Safety at Work Regulations (Northern Ireland) 2000.

To comply with the legislation, employers must provide training for all employees on the following three topics:

  1. The risks they may face
  2. Measures in place to control the risks
  3. How to get first aid and follow any emergency procedures

Pay special attention to the training needs of new recruits, young people and workers taking on new responsibilities—they may be especially vulnerable to accidents due to ignorance.

General Training Requirements

To maximise your training programme, secure commitment and support from your management team—the standards espoused in training should be adopted company-wide. Your management team and competent trainers must allocate sufficient time to review the programme at every step to ensure it is effective. You should always be brainstorming new ways to enhance your business’ training.

The average training regime will usually contain the following components:

  • Induction training
  • On-the-job training
  • Additional training when changing jobs
  • Refresher training
  • Assessment to verify workers’ competence
  • Periodic review of training needs

Remember to design a training regime that suits your business’ specific needs. The general requirements for training programmes fall into these six categories:

  1. Planning training – When planning your training programme, be sure to satisfy all legal requirements and take advantage of relevant guidance from the Health and Safety Executive ( Designate enough time for training. Demonstrations alone will not suffice—employees will need time to practise and develop skills under adequate supervision.
  2. Delivering training – When delivering your training programme, make sure staff at all levels receive the appropriate training. Account for employees’ literacy, understanding and language barriers. Make sure it is accessible to everyone. Accessibility extends to the physical location—your programme should be conducted safely in a suitably equipped venue. To boost your training’s efficacy, plan for classroom training or demonstrations that merge into on-the-job training. Always include a risk identification section in your training programme that teaches employees how to recognise and report hazardous situations.
  3. Standard elements of training – Training programmes will vary from business to business, but most will include the following standard elements:
    1. Guidance and codes of practice
    1. Assessment of risks
    1. The limits of individuals’ capability
    1. Special circumstances that pop up at certain sites or certain times
    1. The importance of ergonomic design
    1. Dealing with unpredictable occurrences
    1. Employees’ authority and ability to take remedial action and report incidents
    1. Appropriate and safe use of equipment
    1. Problem-solving
    1. Staff welfare
  4. Training records – Keep records containing the following information to help manage and improve your training efforts:
    1. Names and signatures of trainers and trainees
    1. Date and place of training
    1. Duration of training
    1. Content covered, including handouts
    1. Equipment/aides used
    1. Quizzes to show clear proof of understanding
    1. Confirmation of training, such as certificates
  5. Training review – Your business should evaluate its training programme before, during and after training to ensure the programme is still appropriate and effective. Provide feedback to management on the programme’s efficacy to ensure everyone is informed.
  6. Ensuring effective training – Training programmes should mould competent workers. Arrange for supervision, monitoring and periodic assessment of workers after training to gauge the programme’s ability to equip employees with the necessary skills and knowledge.

Training Is Indispensable

Do not skimp on a quality training programme. Especially in the hazardous waste and recycling industry, your employees need thorough training to ensure their safety and your business’ success. Count on the insurance professionals at Direct Insurance Corporate Risks for a wealth of resources on successfully operating a waste and recycling business. Call us on 01277 844 360 or email us at to start bolstering your business today. Alternatively, visit to learn more about our tailored insurance schemes.

Has your insurance programme been reviewed recently?

Has your insurance programme recently been reviewed by an insurance professional with knowledge of your industry sector?

If the answer to the above question is no then you may want to read on to find out if your business is properly protected…

Why should I have a technical review..?

Under-insurance or gaps in cover pose a tangible risk to the future trading of a business and can also impact the personal lives of its employees and directors. Don’t wait for the worst to happen…

Why choose Direct Insurance Corporate Risks..?

  • Our team specialise in your industry sector
  • We have insurance professionals that understand your sector and it’s needs
  • We have an in-house specialist claims team on hand should the worst occur

What will we do..?

  • We will meet or arrange a call with you to discuss your insurance program at a convenient time
  • We will then conduct a full technical review of your program and provide a report of our findings
  • The report will highlight the positives, any areas of concern and, or any gaps in your cover
  • We can then provide an immediate solution using our specialist products to resolve any issues and concerns
  • You’ll also receive a full specialist quotation

Why not put us to the test?

Our regional Business Development team cover every corner of the UK. We’d love to come and speak to you about our commercial insurance offering… To arrange a visit simply email or call the team on 0203 960 2944.

To learn more about our exclusive offering visit today.

How Safety Programmes Can Lower Costs

If you could save your company money, improve productivity and increase employee morale, would you? Demonstrating the value of safety to management is often a challenge because the return on investment (ROI) can be cumbersome to measure. Your goal in measuring safety is to balance your investment vs. the return expected. Where do you begin?

Measuring Safety Costs

There are many different approaches to measuring the cost of safety, and the way you do so depends on your goal. Defining your goal helps you to determine what costs to track and how complex your tracking will be.

For example, you may want to capture certain data simply to determine what costs to build into the price of your service, or you may want to track your company’s total cost of safety to show increased profitability, which would include more specific data collection like safety wages and benefits, operational costs and insurance costs.

Since measuring can be time consuming, general cost formulas are available. If it is important for your organisation to measure safety as it relates to profitability, more accurate tracking should be done. For measuring data, safety costs can be divided into two categories:

  1. Direct (hard) costs, which include:
  • Safety wages
  • Operational costs
  • Insurance premiums and/or legal fees
  • Accidents and incidents
  • Fines and/or penalties
  1. Indirect (soft) costs, which go beyond those recorded on paper, such as:
  • Accident investigation
  • Repairing damaged property
  • Administrative expenses
  • Worker stress in the aftermath of an accident resulting in lost productivity, low employee morale and increased absenteeism
  • Training and compensating replacement workers
  • Poor reputation, which translates to difficulty attracting skilled workers and lost business share

When calculating soft costs, minor accidents costs are about four times greater than direct costs, and serious accidents are about 10 to 15 times greater. According to the International Risk Management Institute, just the act of measuring costs will drive improvement. In theory, those providing the data become more aware of the costs and begin managing them. This supports the common business belief that what gets measured gets managed. And, as costs go down, what gets rewarded gets repeated.

The Value of Safety

Studies indicate that for every £1 invested in effective safety programmes, you can save £4 to £6 as illnesses, injuries and fatalities decline. With a good safety programme in place, your costs will naturally decrease. It is important to determine what costs to measure to establish benchmarks, which can then be used to demonstrate the value of safety over time.

Also, keep in mind that your total cost of safety is just one part of managing your total cost of risk. When safety is managed and monitored, it can also help drive down your total cost of risk.

Considering the statistics, safety experts believe that there is direct correlation between safety and a company’s profit. We are committed to helping you establish a strong health and safety programme that protects both your workers and your bottom line.

Contact the insurance professionals at RHA Insurance Services to learn more about our value added services. Call us on 0203 960 2944 or email us at or alternatively, visit to learn more about our tailored insurance schemes.

Efficiencies and savings for London-based ELV and nuisance vehicle specialist

The Business Situation:

A leading End of Life Vehicle (ELV) and nuisance vehicle contractor, operating across 26 local authorities in and around the London area required a thorough technical review of their existing insurance coverage.

The company had been with their existing broker for over 25 years and had recently experienced an increase in claims frequency. After feeling unsupported by their current broker, due to a lack of communication, and support with risk management and steady premium increases they felt a new approach was necessary.

The client had been in discussions with an existing customer of the RHA Insurance Services regarding their insurance coverage and our team came highly recommended.
Our service-driven approach, extensive risk assessment capabilities and cost effectiveness were all highlighted by our existing client as reasons to work with the RHA Insurance Services team.

The Solution:

The client invited the RHA Insurance Services to review and quote for their insurance portfolio with a particular focus on motor fleet insurance.

The customer operates within a highly regulated environment and must adhere to stringent guidelines, so it is paramount that the correct level of coverage is in place. In
accordance with our standard work practices the team carried out a full technical review of all cover types to assess any potential gaps in cover. A thorough risk assessment was also undertaken before any recommendations were made to the client.

Following a full portfolio review our team made the following recommendations:

  • enhanced coverage for their plant and
    machinery requirements
  • monthly claim reviews
  • access to our in-house claims team, and the team were able to achieve a significant cost saving on premium.

The combination of our unique access to the market and our award-winning services saved the client time, resources, and produced tangible premium savings of around 20%.

The Key Facts and Benefits;

● £120,000 premium saving
● 3-year long-term agreement
● Enhanced coverage
● Dedicated in house claims team.

Get in Touch;

If you’d like to take advantage of all of these great benefits or to get a no obligation quote simply get in touch with the team today. Call us at 0203 960 2944 or visit to start securing your future today.